Shipping policy
Delivery & Shipping Policy
Delivery Area
The offered PRODUCTS can only be delivered within the United States. Orders for any delivery address outside the United States cannot be accepted. PRODUCTS will be shipped to the delivery addresses provided by the CUSTOMER during the order process.
Shipping Time
Orders will be delivered within 5–9 business days. Order preparation, invoicing, and stock availability are indicated on our WEBSITE. Shipping times exclude weekends and public holidays in the United States. Provided that the email address entered in the registration form is correct, an automatic notification will be sent to the CUSTOMER once the PRODUCTS are dispatched.
Delivery Costs
During the order process, the SELLER will inform the CUSTOMER of the estimated delivery times and shipping methods for purchased PRODUCTS. Shipping fees are calculated according to the chosen delivery method and delivery location. If free shipping is not offered, these costs will be added to the total price of the purchased PRODUCTS and must be paid by the CUSTOMER. Detailed delivery times and cost information are available on the WEBSITE.
Delivery Terms
All packages will be delivered to the CUSTOMER against signature or other proof of identity, depending on the carrier's requirements. If the CUSTOMER is unavailable at the delivery time, the carrier will leave a notice allowing the CUSTOMER to collect the package from the nearest delivery location or arrange redelivery.
Delivery Issues and Refunds
The CUSTOMER will be informed of the expected delivery date when selecting the carrier during the online order process. Deliveries are expected within a maximum of 30 days. If the PRODUCTS are not delivered within this period, the CUSTOMER may notify the SELLER in writing to complete the delivery. If delivery still cannot be made within a reasonable time, the CUSTOMER may terminate the order. Upon receipt of the termination notice, the SELLER will promptly refund the CUSTOMER the total amount paid for the PRODUCTS, including applicable taxes and delivery fees, using the same payment method used for the purchase.
The SELLER is responsible for the PRODUCTS until they are delivered to the CUSTOMER. The CUSTOMER has three (3) days from delivery to report any damages or partial loss to the carrier.
Contact Information
SELMAN CARK LLC Company number: 4907114 8 The Green, Suite 15254, Dover, DE, 19901, USA
For any questions regarding shipping and delivery, please contact us at info@theframeart.com